3/3/2023 0 Comments Mymoney myway.com![]() I wait about 20 more minutes and somebody that obviously has more than a high-school education apologizes and tells me the other people could have easily informed me I had the wrong department. At least this representative listens to my simple question (how do I order a check card) before throwing me back into the phone tree. I've gone this far so I wait about 20 minutes. That representative in less than five seconds tells me to hold, and I get thrown back into the phone tree. I bite the bullet and wait 30 minutes on hold to talk to a representative. Bank understands the definition of customer). So I'm a new customer (even though I'm not sure U.S. Very disappointed! It's not like I make a habit of this!!! I stopped the complaint today. I was so happy and told everyone that they were going to help me out. I keep the card because of REI or it would be in the paper shredder. I am a very loyal customer but they will not be receiving any more recommendations from me. Going on a trip to the dump this week with the heaters, I am out $107. I asked the bank for help because I could not contact this company. I can CREATE INFO! They informed me that the company gives 30% refund and keep the heaters. ![]() I explained from the get go that I was giving them all the info I had. ( Wall plugs not cords) They are TOP HEAVY! Filed a complaint WITH US BANK ASKING FOR HELP! I was informed they wanted more info. One has defective plug and it falls off the wall. Did not know it was CHINA until I got tracking info and are they are way smaller than they were depicted on line. Not in the habit of returning things but bought 2 heaters fromĬHINA. When THEY were down in 2008, they got a Tax payer funded bailout. They took from me (and millions of other customers) while we were down, and at my worst. I switched banks, and out of ethical personal policy will NEVER do business with US Bank or any of their affiliates ever again. I now have a new job in a different industry making 3x what I used to make. US Bank literally removed ONE fee the entire year. Wells Fargo (for example) removed overdraft fees AND went back a year and refunded 100% of fees for any customers that requested and showed proof they were affected by COVID. EVERY other major bank reduced or completely removed overdraft fees due to COVID during this time, and many made that policy permanent afterwards. During that ONE year period, US Bank charged me over $5,600 in overdraft and NSF fees sometimes more than 6 in a single day. ![]() I overdraft on a regular basis just trying to stay afloat and survive the complete industry shut down. ![]() During 2020-2021 I experienced extreme financial hardship due to COVID-19 and working in the music industry. ![]()
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